Privacy Policy

Effective Date: 07/22/2025

Brundo Online Shopping (“Brundo”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the personal information of users (“you”, “your”) when you use our website [www.brundo.net] and associated services.

1. INFORMATION WE COLLECT

We collect the following types of information:

A. Personal Information You Provide

Name, phone number, email address, and shipping address
Payment details (processed securely through third-party gateways)
Communications (e.g., inquiries, messages, reviews)

B. Automatically Collected Data

IP address, browser type, device information
Pages visited, session duration, and navigation behavior (via cookies and analytics tools)

C. Transaction Information

Purchase history, order preferences, delivery status

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

Process and deliver your orders
Provide customer support and manage returns
Improve our website functionality and user experience
Communicate offers, promotions, and updates
Comply with legal and regulatory obligations

3. SHARING YOUR INFORMATION

We do not sell or rent your personal data. We may share your information with:

Logistics providers (e.g., delivery drivers, Ethiopian Airlines Cargo)
Payment processors (e.g., Telebirr, CBE, Abyssinia Bank)
Service providers for analytics, marketing, and technical operations
Government authorities, when required by law (e.g., customs clearance, anti-fraud compliance)

All partners and third-party vendors are required to protect your information and use it only for specific business purposes.

4. DATA SECURITY

We implement technical and organizational measures to safeguard your data:

Encrypted payment processing
Secure communication protocols (HTTPS)
Restricted internal access to personal data
Regular system updates and security audits

5. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your account and data
Opt out of marketing communications at any time

To exercise your rights, contact us at: brundohelp@gmail.com

6. COOKIES AND TRACKING

We use cookies and tracking tools (such as Google Analytics) to:

Understand how users interact with our site
Improve website speed and functionality
Personalize your experience

You can modify your browser settings to reject or limit cookies. However, disabling cookies may affect some features of our website.

7. DATA STORAGE AND INTERNATIONAL TRANSFER

As a cross-border e-commerce platform, your data may be processed in both Ethiopia and the United States. We ensure that appropriate safeguards are in place when transferring data internationally, including the use of secure systems and trusted service providers.

8. CHILDREN’S PRIVACY

Brundo does not knowingly collect personal data from children under 13. If we become aware that we have collected such data, we will delete it immediately.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. Continued use of our services indicates your acceptance of the updated policy.

10. CONTACT US

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

📧 Email: brundohelp@gmail.com
🌐 Website: www.brundo.net